VISITOR POLICY​

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Visitors are required to sign in and out in the Visitors Log. You and your visitors are always welcome to enjoy many of the amenities offered at the Community. Visitors can purchase meal tickets, as well as enjoy special activities. Occasionally a minimal fee to attend outside events is required.

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We will always be happy to assist you with "special occasion" arrangements with reasonable notice. Residents may reserve an area of the Community for a private party and catering services are available if you so desire. Please see the activity director to inquire about costs and other information.

 

There are no set visiting hours. However, any visitation should be in the best interest of the resident and not be disturbing to other residents. We recognize that visitors play an important role in the lives of our residents. However, visitor conduct is expected to be appropriate. The Community reserves the right to request disruptive visitors leave or be escorted out by law officials if necessary to assure the safety and well being of all residents.

At Elevated Estates we ensure the following:

 

• Our communities allow in-person visitation in all of the following circumstances, unless the resident, client, or patient objects:

• End-of-life situations.

• A resident, client, or patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.

• A resident, client, or patient is making one or more major medical decisions.

• A resident, client, or patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.

• A resident, client, or patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.

• A resident, client, or patient who used to talk and interact with others is seldom speaking.